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This privacy statement discloses the privacy practices for www.rootintl.com and www.cases2go.com effective October 1, 2004.
 Root International is a licensee of the TRUSTe Privacy Program.
TRUSTe is an independent, non-profit organization whose mission is to build users' trust and confidence in the Internet by promoting the use of fair information practices. Because this web site wants to
demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe. By displaying the TRUSTe trustmark, this web site has
agreed to notify you of:
1. What personally identifiable information of yours or third party personally
identification is collected from you through the web site
2. The organization collecting the information
3. How the information is used
4. With whom the information may be shared
5. What choices are available to you regarding collection, use and distribution of
the information
6. The kind of security procedures that are in place to protect the loss, misuse or
alteration of information under Root International, Inc. control
7. How you can correct any inaccuracies in the information.
If you feel that this company is not abiding by its posted privacy policy, you should first contact David Root by email dave@rootintl.com. If you do not receive acknowledgment of your inquiry or your inquiry has not been
satisfactorily addressed, you should then contact TRUSTe
. TRUSTe will then serve as a liaison with the Web site to resolve your concerns.
Information Collection and Use
Root International, Inc. is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from
what is disclosed in this statement. Root International, Inc. collects information from our users at several different points on our website.
Order
We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information (like
credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. Upon ordering our site will automatically send out a
confirmation email and our accounting department will subsequently email an invoice. If we have trouble processing an order, this contact information is used to get in touch with the user.
Cookies
A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable
information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have
to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site.
Log Files
We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Sharing
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
We do not share personally identifiable or demographic information, including email
addresses, with any 3rd party, except for the purpose of providing the services noted above.
Legal Disclaimer
Though we make every effort to preserve your privacy we may need to disclose personal information when required by law or in the good-faith belief that such
action is necessary in order to conform to the edicts of the law or comply with a legal process served on our Web site.
Links
This web site contains links to other sites. Please be aware that we [Root International, Inc.] are not responsible for the privacy practices of such other
sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally
identifiable information. This privacy statement applies solely to information collected by www.rootintl.com.
Downloadable Literature
If a user elects to use our literature download service, we ask them for their name, phone number, address and email address. Root International, Inc. will
automatically send a one-time email inviting the user to request a quotation by phone or email. Root International, Inc. stores this information for the sole purpose
of sending this one-time email. The user may contact Root International, Inc. at http://www.rootintl.com/remove to request the removal of this information from our database.
Pricing Requests
If a user requests pricing on any of our products via our online forms, we ask them for their name, phone number, address and email address. Root International, Inc.
will automatically send an email directing the user to our online store. Root International, Inc. stores this information for the sole purpose of sending this initial
email and a one-time follow-up email. The user may contact Root International, Inc. at http://www.rootintl.com/remove to request the removal of this information from our database.
Quotation Requests
If a user requests a quotation on any of our custom products via our online forms, we ask them for their name, phone number, address and email address. Root
International, Inc. will send an email containing our quotation. Root International, Inc. stores this information for the sole purpose of sending this initial email
quotation and a one-time follow-up email. The user may contact Root International, Inc. at http://www.rootintl.com/remove to request the removal of this information from our database.
Security
This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line.
When our order form asks users to enter sensitive information (such as credit card
number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form,
the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just browsing. Verification of the status of our certificate can be
found by clicking the GeoTrust seal on our secure ordering site. To learn more about SSL, follow this link http://www.geotrust.com/ .
While we use SSL encryption to protect sensitive information online, we also do
everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our
offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access
to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter
their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well
as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected.
If you have any questions about the security at our website, you can send an email
to security@rootintl.com.
Special Offers
We send all new customers a one-time welcoming email to verify their interest in specific products. Established customers will occasionally receive information on
products, services, special offers and sales. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our choice and opt-out below.
Correction/Updating Personal Information:
If a user's personally identifiable information changes (such as your zip code), we will endeavor to provide a way to correct, update or remove that user's personal
data provided to us. This can be done by emailing our Customer Support department at sales@cases2go.com, by calling 1-800-636-1690 or by editing your account information in the online store portion of this site.
Confirmation of any update to a user's personally identifiable information will be sent by email.
Choice/Opt-out
Users who no longer wish to receive promotional materials may opt-out of receiving these communications by replying to "remove" in the subject line in the email or contact us at http://www.rootintl.com/remove to request the removal of this
information from our database.
Notification of Changes
If we decide to change our privacy policy, we will prominently post those changes on our Homepage so our users are always aware of what information we collect,
how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that
stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different
manner. We will use information in accordance with the privacy policy under which the information was collected.
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